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Shipping

All US orders are eligible for complimentary shipping, offered at checkout via UPS Ground, with an estimated delivery of 3-5 business days.


Alternatively, UPS Next Day Air is offered for an additional cost, estimated based on shipping address.



Returns

Due to the organic nature of the material, each piece will have its own variation of color and texture. If you have any questions, please email hello@shopmattdean.com prior to purchase.


If for any reason you would like to return your purchase, email hello@shopmattdean.com with your order number within 7 days of delivery to request a free return. If a return request is granted, a prepaid return label will be emailed to you.


In order for a refund to be issued, items must be returned in their original condition, unused and unexposed to sunlight or moisture, along with all original, undamaged packaging and tags attached.


In the event your returned item does not meet all of the above requirements, your item will be returned to you, at your expense, and a refund will not be issued.